How To Fix /UI2/FDM_2_CDM3083 - Could not get service details from SAP Gateway

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/FDM_2_CDM3 -

• Message number: 083

• Message text: Could not get service details from SAP Gateway

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/FDM_2_CDM3083 - Could not get service details from SAP Gateway ?

  The SAP error message /UI2/FDM_2_CDM3083 Could not get service details from SAP Gateway typically indicates an issue with the SAP Gateway service that is responsible for handling OData requests. This error can arise due to various reasons, including configuration issues, service activation problems, or connectivity issues.
  Causes:
  
  Service Not Activated: The OData service you are trying to access may not be activated in the SAP Gateway.
  Authorization Issues: The user may not have the necessary authorizations to access the service.
  Gateway Configuration: There may be issues with the configuration of the SAP Gateway itself.
  Network Issues: There could be network connectivity problems between the client and the SAP Gateway.
  Backend System Issues: The backend system may be down or not reachable.
  Incorrect Service URL: The URL used to access the service may be incorrect.
  
  Solutions:
  
  
  Activate the OData Service:
  
  Go to the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).
  Check if the service is listed and activated. If not, activate it.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the service.
  You can use transaction code SU53 to check for authorization failures after attempting to access the service.
  
  
  
  Review Gateway Configuration:
  
  Check the configuration of the SAP Gateway using transaction code /IWFND/ERROR_LOG to see if there are any errors logged.
  Ensure that the Gateway is properly configured to connect to the backend system.
  
  
  
  Test Network Connectivity:
  
  Verify that there are no network issues preventing access to the SAP Gateway.
  You can use tools like ping or telnet to check connectivity.
  
  
  
  Check Backend System:
  
  Ensure that the backend system is up and running and that there are no issues with it.
  You can check the status of the backend system using transaction codes like SM21 for system logs.
  
  
  
  Verify Service URL:
  
  Double-check the URL you are using to access the service to ensure it is correct.
  Make sure that the service name and version are specified correctly in the URL.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  /IWFND/MAINT_SERVICE: Service Maintenance for OData services.
  /IWFND/ERROR_LOG: Error log for the SAP Gateway.
  SU53: Authorization check.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the error message.
  
  
  Documentation: Refer to the SAP Gateway documentation for more details on service activation and troubleshooting.
  
  
  If the issue persists after trying the above solutions, it may be helpful to consult with your SAP Basis team or SAP support for further assistance.