How To Fix /UI2/FDM214 - Tile &1&2: Custom Tile of Type &3 could not be extracted

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/FDM -

• Message number: 214

• Message text: Tile &1&2: Custom Tile of Type &3 could not be extracted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/FDM214 - Tile &1&2: Custom Tile of Type &3 could not be extracted ?

  The SAP error message /UI2/FDM214 indicates that there is an issue with extracting a custom tile in the SAP Fiori Launchpad. This error typically arises when the system is unable to retrieve the necessary data or configuration for a specific tile. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Missing Configuration: The custom tile may not be properly configured in the Fiori Launchpad designer or may be missing entirely.
  Authorization Issues: The user may not have the necessary authorizations to access the tile or the underlying application.
  Backend Service Issues: The OData service or backend application that the tile is supposed to connect to may be down or not properly configured.
  Transport Issues: If the tile was recently transported from another system, there may be issues with the transport not including all necessary components.
  Cache Issues: Sometimes, the cache may not be updated, leading to discrepancies in what is displayed.
  
  Solutions:
  
  
  Check Tile Configuration: 
  
  Go to the Fiori Launchpad Designer and verify that the tile is correctly configured. Ensure that the target mapping and semantic object are correctly set up.
  
  
  
  Verify Authorizations: 
  
  Check the user roles and authorizations to ensure that the user has access to the tile and the associated backend services.
  
  
  
  Check Backend Services: 
  
  Ensure that the OData service is active and functioning correctly. You can test the service using the Service Catalog or by accessing the service URL directly in a browser.
  
  
  
  Review Transport Requests: 
  
  If the tile was transported, ensure that all necessary components were included in the transport request. Check for any missing objects.
  
  
  
  Clear Cache: 
  
  Clear the browser cache and the SAP Fiori Launchpad cache. You can do this by using the /UI2/FLP transaction to clear the cache for the Fiori Launchpad.
  
  
  
  Check Logs: 
  
  Review the application logs (transaction SLG1) for any additional error messages that may provide more context on the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Fiori Launchpad Documentation: Refer to the official SAP documentation for Fiori Launchpad for detailed information on tile configuration and troubleshooting.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  By following these steps, you should be able to identify and resolve the issue related to the /UI2/FDM214 error message. If the problem persists, consider reaching out to SAP support for further assistance.