How To Fix /UI2/FDM001 - An unexpected fail occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/FDM -

• Message number: 001

• Message text: An unexpected fail occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/FDM001 - An unexpected fail occurred ?

  The SAP error message /UI2/FDM001 An unexpected fail occurred typically indicates that there was an unexpected failure in the SAP Fiori Launchpad or related UI components. This error can arise from various underlying issues, including configuration problems, missing authorizations, or issues with the backend services.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the Fiori application or service.
  Configuration Errors: There may be misconfigurations in the Fiori Launchpad or the underlying OData services.
  Backend Service Issues: The OData service that the Fiori app relies on may be down or not functioning correctly.
  Network Issues: Connectivity problems between the frontend and backend systems can lead to this error.
  Browser Issues: Sometimes, browser-related issues (like cache or cookies) can cause unexpected failures.
  Missing or Incorrect Data: The application may be trying to access data that is missing or incorrectly formatted.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the Fiori application. Use transaction PFCG to verify roles and authorizations.
  
  
  
  Review Configuration:
  
  Check the Fiori Launchpad configuration in transaction LPD_CUST or Fiori Launchpad Designer. Ensure that the tiles and target mappings are correctly set up.
  Verify the OData service configuration in transaction IWFND/MAINT_SERVICE to ensure that the service is active and properly configured.
  
  
  
  Test OData Services:
  
  Use the /IWFND/GW_CLIENT transaction to test the OData service directly. This can help identify if the service is functioning correctly.
  
  
  
  Check Backend System:
  
  Ensure that the backend system is up and running. Check for any issues in the backend logs that might indicate problems with the service.
  
  
  
  Clear Browser Cache:
  
  Clear the browser cache and cookies, or try accessing the application in a different browser or in incognito mode.
  
  
  
  Review Logs:
  
  Check the SAP Gateway logs (transaction SLG1) for any error messages related to the Fiori application or OData service. This can provide more context on the failure.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address known issues related to this error message.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  PFCG: Role Maintenance
  LPD_CUST: Launchpad Customizing
  IWFND/MAINT_SERVICE: OData Service Maintenance
  SLG1: Application Log
  /IWFND/GW_CLIENT: OData Service Testing Tool
  
  
  
  Documentation: Refer to the official SAP Fiori documentation for detailed guidance on configuration and troubleshooting.
  
  
  By following these steps, you should be able to diagnose and resolve the /UI2/FDM001 An unexpected fail occurred error in your SAP environment.