How To Fix /UI2/FCM117 - Items could not be removed because an error occurred:


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /UI2/FCM -

  • Message number: 117

  • Message text: Items could not be removed because an error occurred:

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /UI2/FCM117 - Items could not be removed because an error occurred: ?

    The SAP error message /UI2/FCM117 Items could not be removed because an error occurred typically occurs in the context of the SAP Fiori Launchpad or when working with the Fiori Configuration Management (FCM). This error indicates that there was an issue when trying to remove items (like tiles or groups) from the Fiori Launchpad.

    Possible Causes:

    1. Authorization Issues: The user may not have the necessary permissions to remove items from the Fiori Launchpad.
    2. Technical Errors: There could be a technical issue in the backend system, such as a problem with the database or a temporary glitch in the application.
    3. Configuration Issues: Incorrect configuration settings in the Fiori Launchpad or Fiori elements could lead to this error.
    4. Network Issues: Connectivity problems between the frontend and backend systems can also cause this error.
    5. Caching Issues: Sometimes, cached data can lead to inconsistencies, resulting in errors when performing actions.

    Solutions:

    1. Check Authorizations: Ensure that the user has the necessary roles and authorizations to perform the action. This can be done by checking the user roles in transaction PFCG.
    2. Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong.
    3. Clear Cache: Clear the browser cache and the SAP Fiori cache. You can do this by using the /UI2/FLP transaction to clear the Fiori Launchpad cache.
    4. Check Configuration: Review the Fiori Launchpad configuration settings to ensure everything is set up correctly. This includes checking the target mappings and catalog assignments.
    5. Test Connectivity: Ensure that there are no network issues between the frontend and backend systems. You can test this by accessing other Fiori applications.
    6. Restart Services: If the issue persists, consider restarting the relevant SAP services or the entire SAP system if necessary.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error. You can search for notes in the SAP Support Portal.
    • Fiori Launchpad Documentation: Review the official SAP documentation for Fiori Launchpad to understand the configuration and troubleshooting steps.
    • Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.

    If the problem continues after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.

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