How To Fix /UI2/FAV020 - Favorite data is initial


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /UI2/FAV -

  • Message number: 020

  • Message text: Favorite data is initial

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /UI2/FAV020 - Favorite data is initial ?

    The SAP error message /UI2/FAV020 Favorite data is initial typically occurs when a user tries to access or manage favorites in the SAP Fiori Launchpad, but the system cannot find any favorite entries associated with the user. This can happen for several reasons, and here are some potential causes, solutions, and related information:

    Causes:

    1. No Favorites Created: The user has not created any favorites in the Fiori Launchpad.
    2. User Authorization Issues: The user may not have the necessary authorizations to access or manage favorites.
    3. Technical Issues: There may be a technical issue with the Fiori Launchpad or the underlying database.
    4. User Profile Issues: The user profile may not be correctly set up or may have been reset.
    5. Browser Cache: Sometimes, browser cache issues can lead to unexpected behavior in the Fiori Launchpad.

    Solutions:

    1. Create Favorites: If the user has not created any favorites, they can do so by navigating to the desired application and adding it to their favorites.
    2. Check Authorizations: Ensure that the user has the necessary roles and authorizations to manage favorites. This may require checking with the SAP security team.
    3. Clear Browser Cache: Clear the browser cache and cookies, then log back into the Fiori Launchpad to see if the issue persists.
    4. Check User Profile: Verify that the user profile is correctly configured in the system. If there are issues, it may be necessary to reset or reconfigure the user profile.
    5. System Logs: Check the system logs for any errors or warnings that may provide more context about the issue. This can help identify if there are any underlying technical problems.
    6. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.

    Related Information:

    • SAP Fiori Launchpad: The Fiori Launchpad is the entry point for users to access Fiori applications. Understanding how to manage favorites is essential for efficient navigation.
    • User Roles and Authorizations: Familiarity with user roles and authorizations in SAP is crucial for troubleshooting access-related issues.
    • SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.

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