How To Fix /UI2/CORE_FES010 - Backend Context Collector on remote Gateway hub not called

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/CORE_FES -

• Message number: 010

• Message text: Backend Context Collector on remote Gateway hub not called

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/CORE_FES010 - Backend Context Collector on remote Gateway hub not called ?

  The SAP error message /UI2/CORE_FES010 Backend Context Collector on remote Gateway hub not called typically indicates an issue with the communication between the front-end and back-end systems in an SAP Fiori environment, particularly when using a remote Gateway hub.
  Cause:
  
  Network Issues: There may be network connectivity problems between the front-end server and the back-end system.
  Configuration Issues: The SAP Gateway might not be properly configured to communicate with the back-end system.
  Service Activation: The required OData services may not be activated in the back-end system.
  Authorization Issues: The user may not have the necessary authorizations to access the required services.
  System Load: High load on the back-end system could lead to timeouts or failures in processing requests.
  
  Solution:
  
  Check Network Connectivity: Ensure that the front-end server can reach the back-end system. You can use tools like ping or telnet to verify connectivity.
  Verify Configuration:
  
  Check the configuration of the SAP Gateway in transaction /IWFND/MAINT_SERVICE to ensure that the services are correctly set up.
  Ensure that the destination in the SAP Cloud Platform or the relevant configuration in the SAP Gateway is correctly pointing to the back-end system.
  
  
  Activate OData Services: Go to transaction /IWFND/MAINT_SERVICE in the back-end system and ensure that the required OData services are activated.
  Check Authorizations: Verify that the user has the necessary roles and authorizations to access the services. You can check this in transaction SU53 after attempting to access the service.
  Monitor System Performance: Use transaction ST22 for dumps, SM21 for system logs, and SM37 for job monitoring to check if there are any performance issues or errors in the back-end system.
  Check Gateway Logs: Use transaction /IWFND/ERROR_LOG to check for any errors related to the Gateway that might provide more context on the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for Fiori and Gateway configuration to ensure that all steps have been followed correctly.
  Community Forums: Consider searching or posting on SAP Community forums for additional insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the /UI2/CORE_FES010 error message.