How To Fix /UI2/CLIENT_CACHES002 - Client caches invalidated for user &2 by user &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/CLIENT_CACHES -

• Message number: 002

• Message text: Client caches invalidated for user &2 by user &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/CLIENT_CACHES002 - Client caches invalidated for user &2 by user &1. ?

  The SAP error message /UI2/CLIENT_CACHES002 indicates that client caches have been invalidated for a specific user by another user. This typically occurs in the context of SAP Fiori applications, where caching is used to improve performance by storing frequently accessed data.
  Cause:
  The error message is triggered when:
  
  A user (user &1) invalidates the cache for another user (user &2). This can happen when a user performs actions that affect the cache, such as changing configuration settings, updating roles, or modifying data that is cached.
  The invalidation is a part of the system's mechanism to ensure that users see the most up-to-date information, especially in collaborative environments.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Inform the Affected User: Notify the user whose cache has been invalidated (user &2) that they need to refresh their session or clear their browser cache to see the updated data.
  
  
  Clear Browser Cache: The affected user can clear their browser cache or perform a hard refresh (usually Ctrl + F5) to reload the application and fetch the latest data.
  
  
  Re-login: The affected user can log out and log back into the SAP Fiori Launchpad to refresh their session and re-establish the cache.
  
  
  Check User Actions: If this error occurs frequently, investigate the actions taken by user &1 that lead to cache invalidation. It may be necessary to review the roles and permissions assigned to users to minimize unnecessary cache invalidations.
  
  
  Monitor System Performance: If cache invalidation is impacting user experience, consider monitoring the system for performance issues and optimizing caching strategies.
  
  
  Related Information:
  
  Caching in SAP Fiori: SAP Fiori applications use caching to enhance performance. Understanding how caching works in the context of Fiori can help in managing user sessions effectively.
  SAP Notes and Documentation: Check SAP Notes for any known issues or updates related to cache management in your specific version of SAP.
  User Training: Educate users on the implications of cache invalidation and how to manage their sessions effectively.
  
  If the problem persists or if you need further assistance, consider reaching out to your SAP Basis team or SAP support for more in-depth troubleshooting.