How To Fix /UI2/CAT_HCP013 - Error code &1 received when getting bearer

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/CAT_HCP -

• Message number: 013

• Message text: Error code &1 received when getting bearer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/CAT_HCP013 - Error code &1 received when getting bearer ?

  The SAP error message /UI2/CAT_HCP013 with the error code &1 received when getting bearer typically relates to issues with the SAP Fiori launchpad or the SAP Cloud Platform, particularly in the context of authentication and authorization when trying to access resources.
  Cause:
  
  Authentication Issues: The error often indicates that there is a problem with the authentication process, such as invalid credentials or issues with the OAuth token.
  Configuration Problems: Misconfiguration in the SAP Cloud Platform or the Fiori launchpad settings can lead to this error. This includes incorrect settings in the destination service or issues with the service principal.
  Network Issues: Connectivity problems between the SAP system and the authentication provider can also trigger this error.
  Expired Tokens: If the bearer token has expired or is invalid, this error may occur.
  
  Solution:
  
  Check Credentials: Ensure that the credentials used for authentication are correct and have not expired.
  Review Configuration: 
  
  Verify the configuration of the destination in the SAP Cloud Platform. Ensure that the OAuth settings are correctly configured.
  Check the settings in the Fiori launchpad and ensure that the service URL is correct.
  
  
  Token Management: 
  
  If using OAuth, check if the bearer token is valid. If it has expired, refresh the token or re-authenticate.
  Ensure that the token endpoint is reachable and functioning correctly.
  
  
  Network Connectivity: 
  
  Check for any network issues that might be preventing communication with the authentication provider.
  Ensure that firewalls or proxies are not blocking the requests.
  
  
  Logs and Traces: 
  
  Review the logs in the SAP system for more detailed error messages that can provide additional context.
  Use transaction codes like SLG1 to check application logs for any related errors.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for Fiori launchpad and SAP Cloud Platform regarding authentication and authorization.
  Community Forums: Engage with the SAP Community or forums where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.