How To Fix /UI2/CACHE023 - Data in brackets [] shows hierarchy level, last change and content

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/CACHE -

• Message number: 023

• Message text: Data in brackets [] shows hierarchy level, last change and content

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/CACHE023 - Data in brackets [] shows hierarchy level, last change and content ?

  The SAP error message /UI2/CACHE023 typically relates to issues with the UI2 cache in SAP Fiori applications. This message indicates that there is a problem with the data being displayed, specifically that the data in brackets shows the hierarchy level, last change, and content, which may not be rendering correctly or may be outdated.
  Cause:
  
  Cache Issues: The UI2 cache may be holding onto outdated or corrupted data, which can lead to display issues in Fiori applications.
  Data Model Changes: If there have been changes to the underlying data model or the OData service, the cache may not have been updated accordingly.
  User Authorizations: Sometimes, the issue can be related to user authorizations, where the user does not have the necessary permissions to view certain data.
  Network Issues: Temporary network issues can also lead to incomplete data being fetched from the server.
  
  Solution:
  
  
  Clear the Cache: 
  
  You can clear the UI2 cache by using transaction code /UI2/FLP_CLEANUP or /UI2/FLP_CLEANUP in the SAP GUI. This will refresh the cache and may resolve the issue.
  Alternatively, you can clear the browser cache if you are accessing the Fiori applications through a web browser.
  
  
  
  Check OData Services: 
  
  Ensure that the OData services are active and functioning correctly. You can check this in the SAP Gateway using transaction /IWFND/MAINT_SERVICE.
  If there have been changes to the OData service, ensure that the service is reactivated.
  
  
  
  Review Authorizations: 
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the data being displayed.
  
  
  
  Check for Updates: 
  
  Ensure that your SAP system is up to date with the latest support packages and notes, as there may be fixes available for known issues.
  
  
  
  Monitor Network Connectivity: 
  
  Ensure that there are no network issues affecting the connection between the client and the SAP server.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to UI2 cache issues for any specific fixes or recommendations.
  Fiori Launchpad: Familiarize yourself with the Fiori Launchpad configuration and caching mechanisms, as understanding these can help in troubleshooting similar issues.
  SAP Community: Engage with the SAP Community for insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or open a support ticket with SAP for further assistance.