How To Fix /UI2/BASIS_UTIL065 - Called by (&1): &2 -> &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /UI2/BASIS_UTIL -

  • Message number: 065

  • Message text: Called by (&1): &2 -> &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /UI2/BASIS_UTIL065 - Called by (&1): &2 -> &3 ?

    The SAP error message /UI2/BASIS_UTIL065 Called by (&1): &2 -> &3 typically indicates an issue related to the SAP Fiori Launchpad or UI5 applications. This error message is often associated with problems in the backend or frontend components of the SAP system, particularly when there is a failure in the execution of a specific function or service.

    Cause:

    1. Backend Issues: The error may arise from issues in the backend system, such as missing or misconfigured services, authorization problems, or data inconsistencies.
    2. Frontend Issues: Problems in the UI5 application or Fiori Launchpad configuration can also lead to this error. This includes issues with the application routing, component loading, or resource availability.
    3. Network Issues: Connectivity problems between the frontend and backend systems can also trigger this error.
    4. Authorization Issues: The user may not have the necessary authorizations to access the requested service or application.

    Solution:

    1. Check Backend Services:

      • Ensure that the backend services required by the Fiori application are active and properly configured. You can check this in the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).
      • Verify that the OData services are correctly registered and activated.
    2. Review Application Configuration:

      • Check the configuration of the Fiori Launchpad and ensure that the tiles and target mappings are correctly set up.
      • Validate the application’s routing configuration in the manifest.json file.
    3. Authorization Checks:

      • Ensure that the user has the necessary roles and authorizations to access the application and its services. You can use transaction code SU53 to analyze authorization failures.
    4. Check Logs:

      • Review the application logs and system logs (transaction codes SLG1 for application logs and SM21 for system logs) for any additional error messages or warnings that could provide more context.
    5. Network Connectivity:

      • Ensure that there are no network issues affecting the communication between the frontend and backend systems. Check for any firewall rules or proxy settings that might be blocking access.
    6. Clear Cache:

      • Sometimes, clearing the browser cache or the SAP Fiori cache can resolve issues related to outdated resources. You can do this by using the Ctrl + F5 refresh in the browser or clearing the cache in the Fiori Launchpad.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps. You can search for notes related to Fiori Launchpad or UI5 applications in the SAP Support Portal.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Documentation: Refer to the official SAP documentation for Fiori and UI5 for best practices and troubleshooting guidelines.

    If the issue persists after following these steps, it may be necessary to involve your SAP Basis team or SAP support for further investigation.

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