How To Fix /UI2/BASIS_UTIL060 - UI2 services trace (OData/REST)

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/BASIS_UTIL -

• Message number: 060

• Message text: UI2 services trace (OData/REST)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/BASIS_UTIL060 - UI2 services trace (OData/REST) ?

  The SAP error message /UI2/BASIS_UTIL060 typically relates to issues with the OData services or REST services in the SAP Fiori/UI5 environment. This error can occur due to various reasons, including configuration issues, service activation problems, or issues with the underlying data model.
  Cause
  
  Service Not Activated: The OData service may not be activated in the SAP Gateway.
  Authorization Issues: The user may not have the necessary authorizations to access the OData service.
  Incorrect Service URL: The URL used to access the OData service may be incorrect or malformed.
  Backend Issues: There may be issues with the backend system that the OData service is trying to access.
  Network Issues: There could be network connectivity issues between the frontend and backend systems.
  Caching Issues: Sometimes, caching can lead to outdated or incorrect data being served.
  
  Solution
  
  
  Activate the OData Service:
  
  Go to the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).
  Check if the service is listed and activated. If not, activate it.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the OData service.
  Use transaction code SU53 to check for authorization failures after attempting to access the service.
  
  
  
  Verify Service URL:
  
  Double-check the URL being used to access the OData service. Ensure it is correctly formatted and points to the right service.
  
  
  
  Check Backend System:
  
  Ensure that the backend system is up and running and that there are no issues with the data model or the underlying database.
  
  
  
  Network Connectivity:
  
  Check for any network issues that might be preventing access to the backend system.
  
  
  
  Clear Cache:
  
  Clear the cache in the SAP Gateway using transaction code /IWFND/CACHE to ensure that the latest version of the service is being used.
  
  
  
  Check Logs:
  
  Use transaction codes like SLG1 to check application logs for any additional error messages that might provide more context.
  
  
  
  Debugging:
  
  If you have access, you can debug the OData service to see where it might be failing.
  
  
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to the error message.
  Documentation: Review the official SAP documentation for OData services and Fiori applications for best practices and troubleshooting steps.
  Community Forums: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.