How To Fix UHC_ACTIONS016 - With case status "&1", action "2" cannot be executed

UHC_ACTIONS016 - Overview

• Message type: E = Error

• Message class: UHC_ACTIONS - Action List

• Message number: 016

• Message text: With case status "&1", action "2" cannot be executed

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system does not execute action &v2&.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

UHC_ACTIONS016 - Details

• The SAP error message UHC_ACTIONS016 indicates that a specific action cannot be executed for a case with a given status. The message typically follows this format: "With case status '&1', action '2' cannot be executed." Here, '&1' represents the current status of the case, and '2' refers to the action that is being attempted.
  
  Cause:
  The error occurs because the action you are trying to perform is not allowed for the current status of the case. Each case in SAP has a defined workflow, and certain actions can only be executed when the case is in specific statuses. For example, if a case is in a "Closed" status, you may not be able to perform actions that are meant for "Open" cases.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Case Status: Review the current status of the case. You can do this by navigating to the case in question and