How To Fix UGX_INST_DOC002 - Error while transmitting the instance document

SAP Error Message - Details

• Message type: E = Error

• Message class: UGX_INST_DOC -

• Message number: 002

• Message text: Error while transmitting the instance document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UGX_INST_DOC002 - Error while transmitting the instance document ?

  The SAP error message UGX_INST_DOC002, which indicates "Error while transmitting the instance document," typically occurs in the context of SAP's integration with external systems or services, particularly when dealing with instance documents in the context of electronic data interchange (EDI) or similar processes.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the external system to which the instance document is being transmitted.
  Configuration Errors: Incorrect configuration settings in the SAP system or the external system can lead to transmission failures.
  Data Format Issues: The instance document may not conform to the expected format or schema required by the receiving system.
  Authorization Problems: The user or system may lack the necessary permissions to transmit the document.
  Service Availability: The external service or endpoint may be down or unavailable at the time of transmission.
  Timeouts: The transmission may be timing out due to long processing times or large document sizes.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues preventing communication between the SAP system and the external system.
  Review Configuration Settings: Verify that all relevant configuration settings in both SAP and the external system are correct. This includes checking communication parameters, endpoint URLs, and any required credentials.
  Validate Data Format: Ensure that the instance document is correctly formatted and adheres to the expected schema. Use tools to validate the document before transmission.
  Check Authorizations: Ensure that the user or service account used for the transmission has the necessary permissions to send documents.
  Monitor External Service: Check the status of the external service or endpoint to ensure it is operational. If it is down, you may need to wait until it is back online.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings for the transmission process.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to UGX_INST_DOC002 for any specific patches or updates that may address known issues.
  Transaction Codes: Use transaction codes like SLG1 (Application Log) to check logs for more detailed error messages that can provide additional context.
  Documentation: Refer to SAP documentation for the specific module or integration scenario you are working with, as it may provide additional troubleshooting steps or configuration guidelines.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed logs and error messages for further analysis.
  
  By following these steps, you should be able to identify and resolve the issue causing the UGX_INST_DOC002 error in your SAP system.