How To Fix UGWB300 - A step was skipped during navigation

SAP Error Message - Details

• Message type: E = Error

• Message class: UGWB - Messages for Workbench

• Message number: 300

• Message text: A step was skipped during navigation

What causes this issue?

In navigation you requested a dialog step that no longer has the
necessary data.

System Response

The dialog step was skipped and the next navigation step was displayed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UGWB300 - A step was skipped during navigation ?

  The SAP error message UGWB300, which states "A step was skipped during navigation," typically occurs in the context of SAP Business Workflow or when navigating through a specific process in the SAP system. This error indicates that the workflow or navigation process could not proceed as expected due to a missing or skipped step.
  Causes:
  
  Workflow Configuration Issues: There may be a misconfiguration in the workflow definition, leading to a step being skipped.
  Authorization Problems: The user may not have the necessary authorizations to execute a particular step in the workflow.
  Missing Data: Required data for a specific step may be missing or incomplete, causing the workflow to skip that step.
  System Errors: There could be underlying system issues or bugs that cause the workflow to behave unexpectedly.
  User Actions: The user may have inadvertently skipped a step or not completed a required action.
  
  Solutions:
  
  Check Workflow Configuration: Review the workflow definition in the SAP system to ensure that all steps are correctly configured and that there are no missing links or conditions.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform all steps in the workflow. This may involve checking roles and permissions.
  Validate Data: Check the data being processed in the workflow to ensure that all required fields are filled out and that there are no inconsistencies.
  Debugging: If you have access to the development environment, you can debug the workflow to identify where the process is failing or skipping steps.
  Consult SAP Notes: Look for any relevant SAP Notes or patches that may address known issues related to this error message.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection - Frequency) to analyze the workflow instances and identify where the issue is occurring.
  Workflow Logs: Check the workflow logs for any error messages or warnings that could provide more context about the skipped step.
  Documentation: Refer to SAP documentation on workflows for best practices and troubleshooting tips.
  
  By following these steps, you should be able to diagnose and resolve the UGWB300 error in your SAP system.