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How To Fix UG138 - ADDON: Add-On &, Release & not found in compinfo -> Add-On will be saved


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UG - Messages for Repository Switch

  • Message number: 138

  • Message text: ADDON: Add-On &, Release & not found in compinfo -> Add-On will be saved

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UG138 - ADDON: Add-On &, Release & not found in compinfo -> Add-On will be saved ?

    The SAP error message UG138 indicates that the system is unable to find a specified add-on in the component information (compinfo) during the installation or upgrade process. This typically occurs when the add-on is either not installed, not properly registered, or there is a mismatch in the version or release of the add-on.

    Cause:

    1. Add-On Not Installed: The specified add-on is not installed in the SAP system.
    2. Incorrect Version: The version of the add-on being referenced does not match the version installed in the system.
    3. Missing Registration: The add-on may not be properly registered in the system's component information.
    4. Transport Issues: If the add-on was transported from another system, there may have been issues during the transport process.
    5. System Configuration: The system configuration may not be set up correctly to recognize the add-on.

    Solution:

    1. Check Installation: Verify that the add-on is installed in the system. You can do this by checking the installed add-ons in the SAP system using transaction code SE80 or SPAM.
    2. Verify Version: Ensure that the version of the add-on you are trying to use matches the version installed in the system. You can check the version in the add-on documentation or in the SAP Marketplace.
    3. Register Add-On: If the add-on is not registered, you may need to register it using transaction code SICF or by following the installation instructions provided by the add-on vendor.
    4. Check Transport Logs: If the add-on was transported, check the transport logs for any errors or issues that may have occurred during the transport process.
    5. Consult Documentation: Refer to the add-on's installation guide or documentation for any specific requirements or steps that need to be followed.
    6. Contact Vendor Support: If the issue persists, consider reaching out to the vendor's support team for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAM, SE80, SICF, and SNOTE for managing add-ons and components.
    • SAP Notes: Search for SAP Notes related to the specific add-on or error message for additional troubleshooting steps or patches.
    • System Logs: Check system logs (transaction SM21) for any related error messages that could provide more context on the issue.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify the cause of the UG138 error and implement a solution to resolve it.

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