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How To Fix UE331 - &1 is locked by user &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UE - Messages in the user and authorizations environment

  • Message number: 331

  • Message text: &1 is locked by user &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UE331 - &1 is locked by user &2 ?

    The SAP error message UE331 indicates that a particular object (such as a document, transaction, or record) is locked by a specific user. This typically occurs when a user is currently editing or processing the object, preventing other users from accessing it simultaneously. Here’s a breakdown of the cause, potential solutions, and related information for this error:

    Cause:

    1. User Locking: The object is being edited or processed by another user, which results in a lock being placed on it.
    2. Session Timeout: Sometimes, if a user’s session times out unexpectedly, the lock may not be released properly.
    3. System Errors: Occasionally, system errors or crashes can lead to locks not being cleared.
    4. Long-running Transactions: If a user is taking a long time to complete a transaction, it can lead to locks being held for an extended period.

    Solutions:

    1. Wait and Retry: If the object is locked by another user, the simplest solution is to wait until that user has finished their work and released the lock.
    2. Identify the Locking User: Use transaction code SM12 to view the list of locks in the system. You can identify which user is holding the lock and what object is locked.
    3. Release the Lock: If you have the necessary authorizations, you can manually release the lock from transaction SM12. However, this should be done with caution, as it may disrupt the work of the user currently holding the lock.
    4. Check for Long-running Processes: If a process is taking too long, you may want to investigate it using transaction SM66 (global work process overview) or SM50 (local work process overview) to see if it can be terminated.
    5. Contact the User: If you know who the user is, you can contact them to see if they can release the lock or if they are still actively working on the object.

    Related Information:

    • Transaction Codes:
      • SM12: To view and manage locks.
      • SM50: To monitor active processes.
      • SM66: To monitor global processes.
    • Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks are typically used to maintain data integrity and prevent conflicts during concurrent access.
    • User Training: Educating users on how to properly complete transactions and release locks can help minimize occurrences of this error.

    Best Practices:

    • Encourage users to log off properly after completing their tasks to ensure locks are released.
    • Regularly monitor and manage locks in the system to prevent bottlenecks.
    • Implement proper session management and timeout settings to reduce the likelihood of orphaned locks.

    By following these guidelines, you can effectively manage and resolve the UE331 error in SAP.

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