How To Fix UDM_WORK_LIST055 - You are not authorized to display worklist items

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_WORK_LIST - Work list

• Message number: 055

• Message text: You are not authorized to display worklist items

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_WORK_LIST055 - You are not authorized to display worklist items ?

  The SAP error message UDM_WORK_LIST055 indicates that a user does not have the necessary authorization to display worklist items in the SAP system. This error typically arises in the context of SAP's worklist functionality, which is often used in various modules, including SAP Customer Relationship Management (CRM) and SAP Financial Services.
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role or profile. This can happen due to:
  
  Missing Authorization Objects: The user may not have the required authorization objects assigned to their user profile that allow access to the worklist items.
  Role Configuration: The roles assigned to the user may not include the necessary permissions to view the specific worklist items.
  User Status: The user may be in a status that restricts access to certain functionalities.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed. This will provide insight into what specific authorization is missing.
  Alternatively, you can use transaction code SU01 to view the user's profile and roles.
  
  
  
  Review Role Assignments:
  
  Check the roles assigned to the user in transaction PFCG (Profile Generator). Ensure that the roles include the necessary authorization objects related to worklist access.
  If the roles are missing the required authorizations, you may need to modify the roles or create a new role that includes the necessary permissions.
  
  
  
  Add Required Authorization Objects:
  
  If you identify specific authorization objects that are missing, you can add them to the user's role. Common authorization objects related to worklists may include:
  
  S_TCODE (Transaction Code)
  S_USER_AUTH (User Authorization)
  S_WL_ITEM (Worklist Item Access)
  
  
  Ensure that the user has the necessary activity authorizations (like display, create, change, etc.) for the worklist items.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to make changes to roles or authorizations, consult with your SAP security team or administrator. They can assist in reviewing and updating the user's authorizations.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to test if the issue is resolved. They should be able to access the worklist items without encountering the error.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP's official documentation for authorization management and role configuration for more detailed guidance.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to worklist authorizations.
  Training: Consider providing training for users on how to manage their authorizations and understand the worklist functionality.
  
  By following these steps, you should be able to resolve the UDM_WORK_LIST055 error and ensure that the user has the appropriate access to the worklist items.