How To Fix UDM_WD_MSG007 - No return necessary as coordinator and processor are identical

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_WD_MSG - FSCM-DM: Messages for Web Dynpro UI

• Message number: 007

• Message text: No return necessary as coordinator and processor are identical

What causes this issue?

You want to return the case to the coordinator. However, the coordinator
and processor are one and the same, so a return is superfluous.,,

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Save the dispute case instead by choosing <LS>Save</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_WD_MSG007 - No return necessary as coordinator and processor are identical ?

  The SAP error message UDM_WD_MSG007 ("No return necessary as coordinator and processor are identical") typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This message indicates that the system has identified that the coordinator and processor of a particular transaction or process are the same entity, which means that there is no need for a return or further processing.
  Cause:
  
  Identical Roles: The error arises when the system detects that the same entity is acting as both the coordinator and the processor in a transaction. This can happen in scenarios where the same account or user is responsible for both roles.
  Configuration Issues: There may be a configuration issue in the way roles are assigned or defined in the system, leading to this message being triggered incorrectly.
  Business Logic: The business logic implemented in the system may dictate that certain transactions should not proceed if the coordinator and processor are the same.
  
  Solution:
  
  Review Transaction Setup: Check the transaction or process that triggered the error. Ensure that the roles of coordinator and processor are assigned correctly and that they are not the same entity unless intended.
  Adjust Configuration: If the identical roles are not intended, review the configuration settings in SAP CC or CI to ensure that the roles are defined correctly. This may involve checking user roles, account assignments, or transaction parameters.
  Consult Documentation: Refer to the SAP documentation or help resources for guidance on the specific transaction or process you are working with. There may be specific instructions or best practices for handling this scenario.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support or your internal SAP team for further assistance. They may be able to provide insights based on the specific configuration and usage of your system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches that could resolve the issue.
  Transaction Codes: Familiarize yourself with the transaction codes related to SAP CC or CI that may help in troubleshooting or adjusting configurations.
  User Roles and Authorizations: Ensure that user roles and authorizations are set up correctly to prevent conflicts in role assignments.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.