How To Fix UDM_WD_MSG007 - No return necessary as coordinator and processor are identical

UDM_WD_MSG007 - Overview

• Message type: E = Error

• Message class: UDM_WD_MSG - FSCM-DM: Messages for Web Dynpro UI

• Message number: 007

• Message text: No return necessary as coordinator and processor are identical

What causes this issue?

You want to return the case to the coordinator. However, the coordinator
and processor are one and the same, so a return is superfluous.,,

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Save the dispute case instead by choosing <LS>Save</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

UDM_WD_MSG007 - Details

• The SAP error message UDM_WD_MSG007 ("No return necessary as coordinator and processor are identical") typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This message indicates that the system has identified that the coordinator and processor of a particular transaction or process are the same entity, which means that there is no need for a return or further processing.
  
  Cause:
  
  Identical Roles: The error arises when the system detects that the same entity is acting as both the coordinator and the processor in a transaction. This can happen in scenarios where the same account or user is responsible for both roles.
  
  Configuration Issues: There may be a configuration issue in the way roles are assigned or defined in the system, leading to this message being triggered incorrectly.
  Business Logic: The business logic implemented in the system may dictate that certain transactions should not proceed