How To Fix UDM_WD_MSG004 - Attachment cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_WD_MSG - FSCM-DM: Messages for Web Dynpro UI

• Message number: 004

• Message text: Attachment cannot be displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_WD_MSG004 - Attachment cannot be displayed ?

  The SAP error message UDM_WD_MSG004 typically indicates that an attachment cannot be displayed in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing Authorization: The user may not have the necessary permissions to view the attachment.
  Attachment Not Found: The attachment may have been deleted or not properly uploaded to the system.
  File Format Issues: The file format of the attachment may not be supported by the SAP system.
  Technical Issues: There may be underlying technical issues, such as problems with the database or the application server.
  Document Management System (DMS) Configuration: If the attachment is managed through a DMS, there may be configuration issues.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to view attachments. This can be done by checking the user's roles and permissions in the SAP system.
  
  
  
  Verify Attachment Existence:
  
  Check if the attachment exists in the system. You can do this by navigating to the relevant transaction or using the document management tools to search for the attachment.
  
  
  
  Review File Format:
  
  Ensure that the file format of the attachment is supported by SAP. If the format is not supported, consider converting the file to a compatible format.
  
  
  
  Technical Troubleshooting:
  
  If there are technical issues, check the system logs for any errors or warnings that may provide more context. You may need to involve your SAP Basis team to investigate further.
  
  
  
  DMS Configuration:
  
  If the attachment is managed through a DMS, review the configuration settings to ensure that everything is set up correctly. This may involve checking the DMS settings in transaction OAC0 or similar.
  
  
  
  Clear Cache:
  
  Sometimes, clearing the browser cache or the SAP GUI cache can resolve display issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP Notes often contain patches or workarounds for known issues.
  Documentation: Review the SAP documentation related to document management and attachments for additional insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.