How To Fix UDM_RESUBMISSION018 - Choose and option from 'No Customer Contact before Resubmission'

UDM_RESUBMISSION018 - Overview

• Message type: E = Error

• Message class: UDM_RESUBMISSION - Resubmissions

• Message number: 018

• Message text: Choose and option from 'No Customer Contact before Resubmission'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_RESUBMISSION018 - Choose and option from 'No Customer Contact before Resubmission' ?

  The SAP error message UDM_RESUBMISSION018, which states "Choose an option from 'No Customer Contact before Resubmission'," typically occurs in the context of the SAP Customer Relationship Management (CRM) or SAP Convergent Charging (SAP CC) systems. This error is related to the resubmission of a transaction or request that requires a specific action or confirmation regarding customer contact.
  
  Cause:
  The error arises when a user attempts to resubmit a transaction without having selected an appropriate option regarding customer contact. The system expects the user to indicate whether there has been any communication with the customer before proceeding with the resubmission. This is often a part of the business process to ensure that customer interactions are properly documented and managed.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Review the Transaction: Check the transaction or request you are trying to resubmit. Ensure that all required fields are filled out correctly.
  
  
  Select the Appropriate Option: When prompted, choose one