How To Fix UDM_MSG800 - Record is initial; unable to create dispute case

UDM_MSG800 - Overview

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 800

• Message text: Record is initial; unable to create dispute case

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

UDM_MSG800 - Details

• The SAP error message UDM_MSG800: "Record is initial; unable to create dispute case" typically occurs in the context of the SAP Customer Management or SAP Dispute Management module. This error indicates that the system is trying to create a dispute case, but the record being referenced is empty or not properly initialized.
  Causes:
  
  Missing Data: The record that is being referenced does not contain the necessary data to create a dispute case. This could be due to missing customer information, invoice details, or other required fields.
  Incorrect Configuration: The configuration settings for dispute management may not be set up correctly, leading to issues when trying to create a case.
  Data Integrity Issues: There may be issues with the data integrity in the database, such as missing links between related records (e.g., between invoices and customers).
  User Input Error: The user may not have filled in all the required fields in the transaction or may have