How To Fix UDM_MSG604 - You cannot save the documented credit decision

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 604

• Message text: You cannot save the documented credit decision

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG604 - You cannot save the documented credit decision ?

  The SAP error message UDM_MSG604, which states "You cannot save the documented credit decision," typically occurs in the context of the SAP Credit Management module. This error can arise due to various reasons related to the credit decision process. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Incomplete Data: Required fields for the credit decision may not be filled out completely.
  Authorization Issues: The user may not have the necessary authorizations to save the credit decision.
  Status of the Document: The document may be in a status that does not allow for saving changes (e.g., it may be locked or in a workflow).
  Configuration Issues: There may be configuration settings in the credit management module that are preventing the saving of the decision.
  Business Rules: Certain business rules or validations may be preventing the saving of the credit decision.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields in the credit decision document are filled out correctly.
  Review Authorizations: Verify that the user has the necessary permissions to perform the action. This can be checked in the user roles and authorizations.
  Document Status: Check the status of the document. If it is locked or in a workflow, you may need to resolve that issue before saving.
  Configuration Review: Consult with your SAP administrator or functional consultant to review the configuration settings related to credit management. Ensure that they are set up correctly.
  Business Rules Validation: Review any business rules or validations that may be in place. If there are specific conditions that must be met, ensure they are satisfied before attempting to save the decision again.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP Credit Management, such as FD32 (Change Customer Credit Management) or FD33 (Display Customer Credit Management).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP Help documentation for Credit Management to understand the processes and requirements for documenting credit decisions.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.