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How To Fix UDM_MSG513 - Only the permitted process &1 for case type &2 is supported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UDM_MSG - FSCM-DM: Messages

  • Message number: 513

  • Message text: Only the permitted process &1 for case type &2 is supported

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UDM_MSG513 - Only the permitted process &1 for case type &2 is supported ?

    The SAP error message UDM_MSG513 indicates that a specific process is not allowed for the given case type in the SAP system. This error typically arises in the context of SAP's Customer Relationship Management (CRM) or SAP's Claims Management, where different case types have specific permitted processes.

    Cause:

    The error occurs when an attempt is made to execute a process that is not defined or permitted for the specified case type. This can happen due to:

    1. Configuration Issues: The case type may not be properly configured to allow the process you are trying to execute.
    2. Incorrect Process Selection: The user may have selected a process that is not applicable to the case type.
    3. Authorization Issues: The user may not have the necessary permissions to execute the process for that case type.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Configuration:

      • Go to the configuration settings for the case type in SAP.
      • Verify that the process you are trying to execute is indeed permitted for that case type.
      • If necessary, update the configuration to allow the desired process.
    2. Review Process Selection:

      • Ensure that you are selecting the correct process for the case type.
      • Consult the documentation or guidelines for the specific case type to understand which processes are allowed.
    3. User Authorization:

      • Check if the user has the necessary authorizations to perform the action.
      • If not, work with your SAP security team to grant the required permissions.
    4. Consult Documentation:

      • Review SAP documentation or help resources related to the specific case type and processes to ensure compliance with the system's requirements.
    5. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Depending on your SAP version, you may use transaction codes like SPRO to access configuration settings.
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
    • User Manuals: Refer to user manuals or training materials specific to your organization's implementation of SAP for guidance on case types and processes.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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