How To Fix UDM_MSG400 - First select the case type

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 400

• Message text: First select the case type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG400 - First select the case type ?

  The SAP error message UDM_MSG400 with the description "First select the case type" typically occurs in the context of SAP's Customer Relationship Management (CRM) or SAP's Claims Management module. This error indicates that the user is attempting to perform an action or access a function without first selecting a required case type.
  Cause:
  
  Missing Case Type Selection: The user has not selected a case type from the available options before trying to proceed with the action.
  User Interface Navigation: The user may have navigated to a screen or function that requires a case type to be selected but did not do so.
  Configuration Issues: There may be configuration settings in the SAP system that require a case type to be defined for certain processes.
  
  Solution:
  
  Select a Case Type: Before proceeding with the action that triggered the error, ensure that you select a valid case type from the dropdown or selection list provided in the interface.
  Check User Instructions: Review any user guides or instructions related to the specific transaction or process you are working on to ensure you are following the correct steps.
  Consult with a Colleague or Supervisor: If you are unsure which case type to select, consult with a colleague or supervisor who may have more experience with the specific process.
  System Configuration Review: If the issue persists, it may be necessary to check the system configuration to ensure that the case types are correctly set up and available for selection.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes associated with case management in SAP, as they may provide additional context or options.
  SAP Notes: Check SAP Notes or the SAP Support Portal for any known issues or updates related to this error message.
  Training Resources: Consider accessing training resources or documentation specific to the SAP module you are using to better understand the workflow and requirements.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team or system administrator for further assistance.