How To Fix UDM_MSG214 - Error: The old attribute values could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 214

• Message text: Error: The old attribute values could not be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG214 - Error: The old attribute values could not be determined ?

  The SAP error message UDM_MSG214, which states "The old attribute values could not be determined," typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Master Data Governance (MDG) when there is an issue with retrieving or processing attribute values for a business object.
  Cause:
  
  Missing Data: The old attribute values may not be available in the database due to missing or incomplete data entries.
  Data Model Changes: Changes in the data model or structure of the business object may lead to inconsistencies, making it difficult for the system to retrieve old values.
  Authorization Issues: The user may not have the necessary authorizations to access the old attribute values.
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or problems with the data retrieval logic in the application.
  
  Solution:
  
  Check Data Completeness: Ensure that all necessary data entries are complete and that the old attribute values exist in the system.
  Review Data Model Changes: If there have been recent changes to the data model, review those changes to ensure they have been implemented correctly and that they do not affect the retrieval of old values.
  Authorization Check: Verify that the user has the appropriate authorizations to access the required data. This may involve checking user roles and permissions in the SAP system.
  Debugging: If you have access to technical resources, consider debugging the application to identify where the retrieval process is failing. This may involve checking the relevant function modules or classes.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may want to check transaction codes related to the specific module you are working with (e.g., CRM, MDG).
  Logs and Traces: Review application logs and traces to gather more information about the error and its context.
  Documentation: Refer to SAP documentation for the specific module to understand how attribute values are managed and retrieved.
  
  By following these steps, you should be able to diagnose and resolve the UDM_MSG214 error in your SAP environment.