How To Fix UDM_MSG180 - Internal error when saving the reply to message UUID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 180

• Message text: Internal error when saving the reply to message UUID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG180 - Internal error when saving the reply to message UUID &1 ?

  The SAP error message UDM_MSG180, which indicates an "Internal error when saving the reply to message UUID &1," typically arises in the context of SAP's Universal Data Management (UDM) or related modules. This error can occur due to various reasons, including data inconsistencies, system configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  System Configuration Issues: Incorrect configuration settings in the UDM or related modules can lead to this error.
  Database Issues: Problems with the database, such as locks, corruption, or connectivity issues, can trigger this error.
  Authorization Issues: The user may not have the necessary permissions to perform the action, leading to an internal error.
  Software Bugs: There may be bugs in the SAP software version you are using that could cause this error.
  
  Solutions:
  
  Check Data Integrity: Verify the data being processed for completeness and correctness. Ensure that all required fields are filled and that there are no inconsistencies.
  Review Configuration Settings: Check the configuration settings in the UDM and related modules to ensure they are set up correctly.
  Database Health Check: Perform a health check on the database. Look for locks, run consistency checks, and ensure that the database is functioning properly.
  User Authorizations: Ensure that the user has the necessary authorizations to save replies to messages. Check the roles and permissions assigned to the user.
  SAP Notes and Patches: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches may resolve known issues.
  Debugging: If you have access to debugging tools, you can analyze the error further by checking the application logs (transaction SLG1) or using the ABAP debugger to trace the error.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with the error details, including the UUID mentioned in the error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) to check logs for more details about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for UDM and related modules for any specific guidelines or troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the UDM_MSG180 error and implement an appropriate solution.