How To Fix UDM_MSG175 - ESR service not available, as business function &1 is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 175

• Message text: ESR service not available, as business function &1 is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG175 - ESR service not available, as business function &1 is not active ?

  The SAP error message UDM_MSG175 indicates that a specific service related to the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) is not available because the required business function is not active. This error typically arises when trying to access functionality that depends on a business function that has not been enabled in the system.
  Cause:
  The primary cause of this error is that the business function required for the service you are trying to use is not activated in your SAP system. Business functions in SAP are sets of enhancements that can be turned on or off based on the needs of the organization. If the necessary business function is not active, the related services will not be available, leading to this error message.
  Solution:
  To resolve this error, you need to activate the relevant business function. Here are the steps to do so:
  
  
  Identify the Business Function: The error message indicates which business function is required (denoted by &1). You need to identify what this business function is.
  
  
  Access the Business Function Activation:
  
  Go to transaction code SFW5 (Business Function Activation).
  In the Business Function Activation screen, you will see a list of available business functions.
  
  
  
  Activate the Required Business Function:
  
  Find the business function that corresponds to the one mentioned in the error message.
  Select the checkbox next to the business function to activate it.
  Save your changes.
  
  
  
  Check Dependencies: Some business functions may have dependencies on other functions. Ensure that any prerequisite business functions are also activated.
  
  
  Transport Changes: If you are working in a development environment, remember to transport the changes to the quality and production environments as needed.
  
  
  Test the Functionality: After activating the business function, test the functionality that was previously causing the error to ensure that it is now working correctly.
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or the specific documentation for the business function you are activating for more details on its features and dependencies.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error message.
  System Version: Ensure that your SAP system version supports the business function you are trying to activate, as some functions may only be available in certain versions or enhancement packages.
  
  If you continue to experience issues after activating the business function, consider reaching out to your SAP Basis team or SAP support for further assistance.