How To Fix UDM_MSG172 - Dispute case &1 changed

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 172

• Message text: Dispute case &1 changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG172 - Dispute case &1 changed ?

  The SAP error message UDM_MSG172, which states "Dispute case &1 changed," typically indicates that there has been a change to a dispute case in the system that may affect the processing of that case. This message is often encountered in the context of SAP's Dispute Management module, which is part of the SAP Financial Supply Chain Management (FSCM) suite.
  Cause:
  The error can occur due to several reasons, including:
  
  Concurrent Changes: Another user or process has modified the dispute case while you were trying to access or process it.
  Data Consistency Issues: There may be inconsistencies in the data related to the dispute case, leading to conflicts when trying to perform certain actions.
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If a dispute case is locked by another transaction, you may receive this message when trying to make changes.
  
  Solution:
  To resolve the UDM_MSG172 error, you can take the following steps:
  
  Refresh the Data: If you suspect that the data has changed, refresh your screen or re-fetch the dispute case to get the latest information.
  Check for Concurrent Users: Verify if another user is currently working on the same dispute case. If so, you may need to wait until they finish their changes.
  Review Change Logs: If you have access, check the change logs for the dispute case to understand what changes were made and by whom.
  Re-attempt the Action: After refreshing or confirming that no other user is editing the case, try to perform the action again.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or system administrator for further assistance. They may need to investigate the issue in the backend or check for any system errors.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to UDM_MSG172. SAP frequently updates its knowledge base with solutions for common errors.
  Documentation: Review the SAP documentation for Dispute Management to understand the workflow and data handling better.
  User Training: Ensure that users are trained on how to handle dispute cases and understand the implications of concurrent access.
  
  By following these steps, you should be able to address the UDM_MSG172 error effectively.