How To Fix UDM_MSG162 - Exception &1 on reading attributes (reading file attachments)

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 162

• Message text: Exception &1 on reading attributes (reading file attachments)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG162 - Exception &1 on reading attributes (reading file attachments) ?

  The SAP error message UDM_MSG162, which indicates an exception occurred while reading attributes (specifically related to file attachments), can arise from various underlying issues. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  File Attachment Issues: The file attachment may be corrupted or not properly uploaded to the system.
  Authorization Problems: The user may not have the necessary permissions to access the file attachments.
  Database Issues: There could be problems with the database where the file attachments are stored, such as connectivity issues or data integrity problems.
  Configuration Errors: Incorrect configuration settings in the SAP system related to document management or file handling.
  System Performance: High system load or performance issues may lead to timeouts or failures when accessing file attachments.
  
  Solutions:
  
  Check File Integrity: Verify that the file attachments are intact and not corrupted. If necessary, re-upload the files.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access the file attachments. This can be checked in the user roles and profiles.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for any error logs or issues that may indicate a problem.
  Configuration Review: Review the configuration settings related to document management and file handling in SAP. Ensure that all settings are correctly configured.
  System Performance Monitoring: Monitor system performance to identify any bottlenecks or issues that may be affecting the ability to read file attachments. Consider optimizing system resources or scheduling heavy tasks during off-peak hours.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to UDM_MSG162. SAP frequently updates its knowledge base with solutions for specific error messages.
  Transaction Codes: Use transaction codes like SOST (for sending documents) or OAAD (for document management) to troubleshoot issues related to attachments.
  Logs and Traces: Review application logs (transaction SLG1) and system traces to gather more information about the error context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.