How To Fix UDM_MSG149 - You are not authorized to change the case

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 149

• Message text: You are not authorized to change the case

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG149 - You are not authorized to change the case ?

  The SAP error message UDM_MSG149 ("You are not authorized to change the case") typically occurs in the context of SAP's case management or dispute management functionalities. This error indicates that the user does not have the necessary authorizations to modify a specific case.
  Cause:
  
  Authorization Issues: The primary cause of this error is that the user lacks the required authorization roles or permissions to change the case. This could be due to missing authorization objects related to case management.
  Case Status: The case may be in a status that does not allow changes. For example, if the case is closed or finalized, modifications may be restricted.
  User Role Configuration: The user may not be assigned to the appropriate role that includes the necessary permissions for case modification.
  
  Solution:
  
  
  Check User Authorizations:
  
  Verify the user's roles and authorizations in the SAP system. This can be done by using transaction code SU53 immediately after the error occurs to see which authorization check failed.
  Consult with your SAP security team to ensure that the user has the necessary roles assigned.
  
  
  
  Modify User Roles:
  
  If the user lacks the required authorizations, the security team should update the user's roles to include the necessary permissions for case management. This may involve adding specific authorization objects related to case modification.
  
  
  
  Review Case Status:
  
  Check the status of the case. If the case is in a status that does not allow changes, you may need to change the status to one that permits modifications or consult with a supervisor or case manager for further action.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to case management to understand the specific authorizations required for the actions you are trying to perform.
  
  
  
  Contact Support:
  
  If the issue persists after checking authorizations and case status, consider reaching out to your SAP support team for further assistance.
  
  
  
  Related Information:
  
  Authorization Objects: Common authorization objects related to case management include S_USER_AUTH, S_TCODE, and specific objects related to the module you are working with (e.g., S_UDE_CAS for case management).
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on authorization problems related to UDM_MSG149.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the error message UDM_MSG149.