How To Fix UDM_MSG134 - Error when determining the origin description of the case language &1

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 134

• Message text: Error when determining the origin description of the case language &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG134 - Error when determining the origin description of the case language &1 ?

  The SAP error message UDM_MSG134 typically occurs in the context of the SAP Customer Relationship Management (CRM) or SAP Customer Data Management (CDM) modules, particularly when dealing with case management or service requests. This error indicates that there is an issue with determining the origin description of a case in a specific language.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Language Data: The system may not have the necessary language data for the specified language code (&1) in the configuration or master data.
  Incorrect Language Settings: The language settings in the user profile or in the system configuration may not be set correctly.
  Data Inconsistency: There may be inconsistencies in the data related to the case or the origin description that prevent the system from retrieving the correct information.
  Custom Development Issues: If there are custom developments or enhancements in the system, they may not be handling language-specific data correctly.
  
  Solution:
  To resolve the UDM_MSG134 error, you can take the following steps:
  
  
  Check Language Configuration:
  
  Go to the transaction code SE63 (Translation) and ensure that the necessary translations for the origin description are available for the specified language.
  Verify that the language is correctly set up in the system.
  
  
  
  Review User Profile Settings:
  
  Check the user profile settings to ensure that the default language is set correctly. You can do this in transaction SU01 (User Maintenance).
  
  
  
  Validate Data Consistency:
  
  Review the case data and ensure that all required fields are filled out correctly. Check for any missing or inconsistent data that might be causing the issue.
  
  
  
  Check Custom Code:
  
  If there are any custom developments related to case management, review the code to ensure that it correctly handles language-specific data.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE63 for translations, SU01 for user maintenance, and SM37 for job monitoring if you suspect background jobs are involved.
  Documentation: Review SAP documentation related to case management and language settings for additional insights.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the cause of the UDM_MSG134 error in your SAP system.