How To Fix UDM_BUPA_MSG011 - Collection-specific contact person relationship could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_BUPA_MSG - FSCM-CM: Messages for Collections Management (Master Data)

• Message number: 011

• Message text: Collection-specific contact person relationship could not be created

trados = docu -> ep -> epfinfscmdm

What causes this issue?

Since the standard contact person relationship (BUR001) does not exist
between the business partners &v1 and &v2&, or is being deleted, you
cannot create the contact person collection-specific relationship &v3&.

System Response

An error occurs.

How to fix this error?

First create the standard contact person relationship between the
business partners. You can then enter the collection-specific contact
person relationship.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_BUPA_MSG011 - Collection-specific contact person relationship could not be created ?

  The SAP error message UDM_BUPA_MSG011 indicates that a collection-specific contact person relationship could not be created. This error typically arises in the context of SAP's Customer Relationship Management (CRM) or Financial Services modules, particularly when dealing with business partner (BUPA) relationships.
  Causes:
  
  Missing Data: The required data for creating the contact person relationship may be incomplete or missing. This could include missing business partner details or contact information.
  Invalid Configuration: There may be issues with the configuration settings related to business partner relationships in the system.
  Authorization Issues: The user may not have the necessary authorizations to create or modify contact person relationships.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the creation of the relationship, such as duplicate entries or incorrect data formats.
  System Errors: There could be underlying system errors or bugs that are causing the issue.
  
  Solutions:
  
  Check Required Fields: Ensure that all required fields for creating a contact person relationship are filled out correctly. This includes verifying that the business partner and contact person details are complete.
  Review Configuration: Check the configuration settings for business partner relationships in the SAP system. Ensure that the settings align with the business requirements.
  Authorization Check: Verify that the user attempting to create the relationship has the necessary authorizations. If not, consult with your SAP security team to obtain the required permissions.
  Data Validation: Perform a data validation check to ensure that there are no inconsistencies or duplicates in the business partner data. Use transaction codes like BP to review and correct any issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues or fixes available.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require assistance from an SAP technical consultant.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), BP_MON (Business Partner Monitor), and SE80 (Object Navigator) for debugging.
  SAP Documentation: Refer to SAP Help documentation for detailed information on business partner relationships and configuration.
  Community Forums: Engage with SAP community forums or user groups for insights and shared experiences from other users who may have encountered similar issues.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with an SAP expert for further assistance.