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How To Fix UCM005 - Role or user does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UCM - Global Setting of Cons Area/Global Parameters

  • Message number: 005

  • Message text: Role or user does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UCM005 - Role or user does not exist ?

    The SAP error message UCM005 ("Role or user does not exist") typically occurs in the context of user management and authorization within the SAP system. This error indicates that the system is unable to find the specified user or role in the user master data or role definitions.

    Causes:

    1. Non-existent User or Role: The user ID or role you are trying to reference does not exist in the system.
    2. Incorrect User ID or Role Name: There may be a typo or incorrect naming in the user ID or role name.
    3. Authorization Issues: The user may not have the necessary authorizations to access the role or user data.
    4. User Deactivation: The user might be deactivated or locked in the system.
    5. Role Assignment Issues: The role may not be properly assigned to the user.

    Solutions:

    1. Verify User/Role Existence:

      • Check if the user ID or role exists in the system using transaction codes like SU01 for users and PFCG for roles.
      • Ensure that the user ID is correctly spelled and formatted.
    2. Check User Status:

      • In transaction SU01, check if the user is active and not locked or deactivated.
    3. Role Assignment:

      • If the user is supposed to have a specific role, ensure that the role is assigned to the user correctly. You can do this in transaction PFCG by checking the role's assignment.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the role or user data. You may need to consult with your security team to verify the user's authorizations.
    5. System Logs:

      • Check system logs for any additional error messages or information that might provide more context about the issue.
    6. Transport Issues:

      • If the role was recently transported from another system, ensure that the transport was successful and that all necessary objects were included.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • PFCG: Role Maintenance
      • SUIM: User Information System (for checking user roles and authorizations)
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for UCM005 in the SAP Support Portal.

    • Documentation: Review SAP documentation on user and role management for best practices and troubleshooting steps.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or security team for further investigation.

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