How To Fix UCL2021 - Logs cannot be saved at this time

SAP Error Message - Details

• Message type: E = Error

• Message class: UCL2 - Messages for Audit Trail Definition

• Message number: 021

• Message text: Logs cannot be saved at this time

What causes this issue?

At present there is an external lock on the table in which the task logs
are to be saved.

System Response

The task logs cannot be saved.

How to fix this error?

Execute the task again in a few minutes.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UCL2021 - Logs cannot be saved at this time ?

  The SAP error message UCL2021, which states "Logs cannot be saved at this time," typically occurs in the context of the SAP system's logging functionality, particularly when dealing with user change logs or audit logs. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Database Locking Issues: The database may be locked or busy, preventing the system from writing logs.
  Insufficient Authorizations: The user may not have the necessary authorizations to write logs.
  System Configuration: There may be configuration issues in the logging settings or parameters.
  Disk Space Issues: The database or file system may be out of space, preventing new log entries from being saved.
  Temporary System Issues: There may be temporary issues with the SAP system or database that are causing the error.
  
  Solutions:
  
  Check Database Status: Ensure that the database is up and running without any locks or issues. You can check the database logs for any errors.
  Review Authorizations: Verify that the user has the necessary authorizations to write logs. This can be done by checking the user's roles and permissions.
  Check Configuration Settings: Review the configuration settings related to logging in the SAP system. Ensure that logging is properly configured and that there are no inconsistencies.
  Free Up Disk Space: Check the available disk space on the database and file system. If space is low, consider archiving or deleting old logs or data to free up space.
  Restart Services: If the issue persists, consider restarting the relevant SAP services or the entire SAP system to clear any temporary issues.
  Check SAP Notes: Look for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates and fixes for known issues.
  
  Related Information:
  
  SAP Support: If the issue cannot be resolved with the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to help diagnose the issue.
  System Monitoring: Implement regular monitoring of the SAP system to catch issues early, including monitoring for disk space, database performance, and user authorizations.
  
  By following these steps, you should be able to identify and resolve the UCL2021 error in your SAP system.