How To Fix UC080 - Receive new packet of sender records

SAP Error Message - Details

• Message type: E = Error

• Message class: UC - FI/CO Data transfer: errors during transfer

• Message number: 080

• Message text: Receive new packet of sender records

What causes this issue?

A sender program has written in the queue in various runs. The data are
now transferred in one run to the R/3.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UC080 - Receive new packet of sender records ?

  The SAP error message UC080, which states "Receive new packet of sender records," typically occurs in the context of SAP's background processing or when dealing with the SAP spool system. This error can arise due to various reasons, often related to issues with the communication between the application server and the spool server or problems with the job processing.
  Causes:
  
  Network Issues: There may be network connectivity problems between the application server and the spool server.
  Spool Configuration: Incorrect configuration of the spool settings can lead to this error.
  Job Processing Issues: If a background job is not processing correctly, it may lead to this error.
  Resource Limitations: Insufficient resources (like memory or CPU) on the server can cause communication issues.
  System Load: High system load or contention for resources can lead to delays in processing packets.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the application server and the spool server. You can use tools like ping or traceroute to diagnose connectivity.
  Review Spool Configuration: Check the spool configuration settings in transaction SPAD. Ensure that the spool servers are correctly configured and active.
  Monitor Background Jobs: Use transaction SM37 to monitor background jobs. Look for any jobs that are stuck or have failed, and investigate their logs for more details.
  Check System Resources: Monitor system resources using transaction ST06 or ST02 to ensure that there are no bottlenecks. If necessary, consider increasing the resources available to the server.
  Restart Spool Services: Sometimes, restarting the spool services can resolve temporary issues. You can do this through transaction SP01 or by restarting the relevant background processes.
  Review Logs: Check the system logs (transaction SM21) for any related error messages that might provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. You can search the SAP Support Portal for specific notes that might address this error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official SAP documentation for background processing and spool management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.