How To Fix UBC_CSP710 - Preliminary record generated

SAP Error Message - Details

• Message type: E = Error

• Message class: UBC_CSP - CSP Customer Service Provider

• Message number: 710

• Message text: Preliminary record generated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UBC_CSP710 - Preliminary record generated ?

  The SAP error message UBC_CSP710, which states "Preliminary record generated," typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This message indicates that a preliminary record has been created in the system, but it may not have been fully processed or finalized.
  Cause:
  
  Incomplete Data: The preliminary record may be generated due to missing or incomplete data required for processing.
  Configuration Issues: There may be configuration settings in SAP CC or CI that are not set up correctly, leading to the generation of preliminary records.
  Business Logic: The business logic defined in the charging or invoicing process may dictate that a preliminary record is created under certain conditions.
  System Errors: There could be underlying system errors or issues with the database that prevent the record from being finalized.
  
  Solution:
  
  Check Data Completeness: Review the data associated with the transaction that generated the preliminary record. Ensure that all required fields are filled out correctly.
  Review Configuration: Check the configuration settings in SAP CC or CI to ensure they are set up correctly. This includes checking the charging models, pricing conditions, and any related settings.
  Process the Record: If the preliminary record is valid, follow the necessary steps to process or finalize it. This may involve running specific transactions or jobs in SAP to complete the processing.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about why the preliminary record was generated.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the UBC_CSP710 message and the context in which it appears.
  Contact Support: If the issue persists and you cannot determine the cause or solution, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address known issues or provide patches related to this error message.
  Transaction Codes: Familiarize yourself with transaction codes related to SAP CC or CI that may help in troubleshooting or processing records.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the UBC_CSP710 error and take appropriate action to resolve it.