How To Fix UBC_CSP005 - BI session &2 for customer &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: UBC_CSP - CSP Customer Service Provider

• Message number: 005

• Message text: BI session &2 for customer &1 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UBC_CSP005 - BI session &2 for customer &1 not found ?

  The SAP error message UBC_CSP005, which states "BI session &2 for customer &1 not found," typically occurs in the context of SAP Business Intelligence (BI) or SAP Business Warehouse (BW) when the system is unable to locate a specific BI session associated with a customer.
  Cause:
  
  
  Missing BI Session: The specified BI session (identified by &2) does not exist in the system for the given customer (identified by &1). This could be due to:
  
  The session was never created.
  The session was deleted or expired.
  There was an error during the session creation process.
  
  
  
  Incorrect Parameters: The parameters provided (customer ID and session ID) may be incorrect or mistyped.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the specified BI session.
  
  
  System Configuration Issues: There may be configuration issues in the BI or BW system that prevent the session from being recognized.
  
  
  Solution:
  
  
  Verify Session Existence:
  
  Check if the BI session for the specified customer exists. You can do this by navigating to the relevant transaction in SAP (e.g., RSA1 for BW) and looking for the session in the appropriate area.
  
  
  
  Recreate the Session:
  
  If the session does not exist, you may need to recreate it. This can typically be done through the relevant data loading or processing transaction.
  
  
  
  Check Parameters:
  
  Ensure that the customer ID and session ID are entered correctly. Double-check for any typos or incorrect values.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the BI session. This may involve checking user roles and permissions in the SAP system.
  
  
  
  System Logs:
  
  Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench), RSMO (Monitor Process Chains), and SLG1 (Application Log) for troubleshooting.
  SAP Notes: Search for SAP Notes related to UBC_CSP005 for any patches or updates that may address the issue.
  User Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the UBC_CSP005 error in your SAP environment.