How To Fix U6172 - Customer-defined overview report does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: U6 - Message Class for BRE

• Message number: 172

• Message text: Customer-defined overview report does not exist

What causes this issue?

No customer-specific report could be called at this point.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can use extension <ZH>EBIA0030</> (see transaction
<DS:TRAN.SMOD>SMOD</>) to include a customer-specific overview report.
You can find more detailed information there.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message U6172 - Customer-defined overview report does not exist ?

  The SAP error message U6172, which states "Customer-defined overview report does not exist," typically occurs when a user attempts to access a custom report that has not been defined or is not available in the system. This can happen for various reasons, including configuration issues, missing authorizations, or the report not being created or activated.
  Causes:
  
  Report Not Created: The custom report has not been developed or saved in the system.
  Incorrect Report Name: The report name or identifier being used to access the report is incorrect.
  Authorization Issues: The user does not have the necessary authorizations to access the report.
  Transport Issues: If the report was recently transported from another system, it may not have been properly imported or activated.
  Configuration Issues: The report may not be properly configured in the system settings.
  
  Solutions:
  
  
  Verify Report Existence:
  
  Check if the report has been created in the system. You can do this by navigating to the relevant transaction or report area where the custom report should be listed.
  
  
  
  Check Report Name:
  
  Ensure that you are using the correct name or identifier for the report. Double-check for any typos or discrepancies.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the report. This can be done by checking the user roles and authorizations in the SAP system.
  
  
  
  Transport and Activation:
  
  If the report was recently transported, ensure that it has been properly activated in the target system. You may need to check the transport logs for any errors.
  
  
  
  Consult with Development Team:
  
  If you are unable to locate the report, consult with the development team or the person responsible for creating the report to confirm its status.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to the report. Ensure that all necessary parameters and settings are correctly defined.
  
  
  
  SAP Notes and Documentation:
  
  Check SAP Notes or documentation for any known issues or additional troubleshooting steps related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the type of report, you may need to use specific transaction codes to access or manage reports (e.g., SE38 for ABAP programs).
  Custom Development: If the report is a custom development, ensure that the development follows best practices and is properly documented.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it is a critical report for business operations.
  
  By following these steps, you should be able to identify the cause of the U6172 error and implement a solution to resolve it.