How To Fix U6148 - Backlog set &1, agent group &2, agent &3 not registered

U6148 - Overview

• Message type: E = Error

• Message class: U6 - Message Class for BRE

• Message number: 148

• Message text: Backlog set &1, agent group &2, agent &3 not registered

What causes this issue?

The specified combination is not defined in the table </>Divide Agents
into Groups</> (ISU_EXPGRP).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the Customizing for agent determination with transaction
<DS:TRAN.EXPG>EXPG</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

U6148 - Details

• The SAP error message U6148 indicates that there is an issue with the backlog set, agent group, or agent not being registered in the system. This error typically occurs in the context of SAP's process integration or workflow management, where certain agents or groups are expected to be registered to handle specific tasks or processes.
  
  Cause:
  
  Unregistered Agents: The specified agent (or agents) in the backlog set is not registered in the system. This could happen if the agent was deleted or not properly configured.
  
  Configuration Issues: There may be issues with the configuration of the agent group or backlog set, leading to the inability to recognize the agents.
  System Errors: There could be underlying system errors or inconsistencies in the database that prevent the registration of agents.
  Transport Issues: If the system has recently undergone a transport of changes, it may not have been properly executed, leading to missing registrations.
  
  
  Solution:
  
  Check Agent Registration: Verify that