How To Fix U6148 - Backlog set &1, agent group &2, agent &3 not registered

SAP Error Message - Details

• Message type: E = Error

• Message class: U6 - Message Class for BRE

• Message number: 148

• Message text: Backlog set &1, agent group &2, agent &3 not registered

What causes this issue?

The specified combination is not defined in the table </>Divide Agents
into Groups</> (ISU_EXPGRP).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the Customizing for agent determination with transaction
<DS:TRAN.EXPG>EXPG</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message U6148 - Backlog set &1, agent group &2, agent &3 not registered ?

  The SAP error message U6148 indicates that there is an issue with the backlog set, agent group, or agent not being registered in the system. This error typically occurs in the context of SAP's process integration or workflow management, where certain agents or groups are expected to be registered to handle specific tasks or processes.
  Cause:
  
  Unregistered Agents: The specified agent (or agents) in the backlog set is not registered in the system. This could happen if the agent was deleted or not properly configured.
  Configuration Issues: There may be issues with the configuration of the agent group or backlog set, leading to the inability to recognize the agents.
  System Errors: There could be underlying system errors or inconsistencies in the database that prevent the registration of agents.
  Transport Issues: If the system has recently undergone a transport of changes, it may not have been properly executed, leading to missing registrations.
  
  Solution:
  
  Check Agent Registration: Verify that the agents specified in the error message are correctly registered in the system. You can do this by navigating to the relevant configuration settings in SAP.
  Review Configuration: Ensure that the agent group and backlog set are correctly configured. Check for any discrepancies or missing entries.
  Re-register Agents: If agents are found to be unregistered, re-register them in the system. This may involve using transaction codes like SWI1 (for workflow) or other relevant transactions.
  Check for System Updates: If the issue arose after a system update or transport, ensure that all necessary steps were followed and that the system is in a consistent state.
  Consult Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection by Frequency), and SWI2_DURA (Work Item Selection by Duration) for managing workflows.
  Documentation: Refer to SAP documentation for detailed information on configuring agents and backlog sets.
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the U6148 error in your SAP system.