How To Fix U6062 - User &1 is proposed as the agent for this entry

U6062 - Overview

• Message type: E = Error

• Message class: U6 - Message Class for BRE

• Message number: 062

• Message text: User &1 is proposed as the agent for this entry

What causes this issue?

The entry from the error extract table has not yet been allocated to an
agent. Your user name was proposed as the agent for this entry.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you do not want to process this entry you can delete the proposal in
'special entries'.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message U6062 - User &1 is proposed as the agent for this entry ?

  The SAP error message U6062 indicates that a user is proposed as the agent for a specific entry, but there may be an issue with the assignment or the user’s authorization. This message typically arises in the context of workflow management or business process management within SAP.
  
  Cause:
  
  User Assignment: The user mentioned in the error message is being proposed as the agent for a task or workflow item, but there may be issues with their assignment.
  Authorization Issues: The user may not have the necessary authorizations to perform the action related to the workflow or task.
  Workflow Configuration: There may be a misconfiguration in the workflow settings that leads to the incorrect assignment of the user as the agent.
  User Status: The user may be inactive or not properly set up in the system.
  
  
  Solution:
  
  
  Check User Assignment:
  
  Verify that the user is correctly assigned to the relevant role or task in the workflow.
  Ensure that the user