How To Fix U0028 - Payroll result cannot be imported from database

SAP Error Message - Details

• Message type: E = Error

• Message class: U0 - Correction checks, on demand checks

• Message number: 028

• Message text: Payroll result cannot be imported from database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message U0028 - Payroll result cannot be imported from database ?

  The SAP error message U0028, which states "Payroll result cannot be imported from database," typically occurs during the payroll processing in SAP HR (Human Resources) when the system is unable to retrieve or import payroll results from the database. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes of Error U0028
  
  
  Database Issues: There may be issues with the database itself, such as corruption, connectivity problems, or performance issues that prevent the payroll results from being accessed.
  
  
  Authorization Problems: The user may not have the necessary authorizations to access the payroll results in the database.
  
  
  Data Consistency Issues: There may be inconsistencies or errors in the payroll data that prevent it from being imported correctly.
  
  
  Configuration Errors: Incorrect configuration settings in the payroll module or related components can lead to this error.
  
  
  Missing or Incomplete Payroll Results: If the payroll results have not been generated or are incomplete, the system will not be able to import them.
  
  
  Solutions to Error U0028
  
  
  Check Database Connectivity: Ensure that the database is up and running and that there are no connectivity issues. You may need to consult your database administrator.
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to access payroll results. This can be done by checking the user roles and permissions in the SAP system.
  
  
  Check Payroll Data: Review the payroll data for any inconsistencies or errors. You can use transaction codes like PC00_MXX_CALC or PC00_MXX_RESULT to analyze payroll results.
  
  
  Re-run Payroll: If the payroll results are missing or incomplete, you may need to re-run the payroll process for the affected employees.
  
  
  Review Configuration Settings: Check the configuration settings in the payroll module to ensure that everything is set up correctly. This may involve reviewing the payroll schema, rules, and other related settings.
  
  
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA03 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and PC00_MXX_RESULT (Display Payroll Results).
  SAP Documentation: Review the official SAP documentation for payroll processing to understand the expected workflow and configurations.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing the potential causes and applying the suggested solutions, you should be able to resolve the U0028 error in SAP.