How To Fix >U310 - Account statement transfer terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: >U -

• Message number: 310

• Message text: Account statement transfer terminated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >U310 - Account statement transfer terminated ?

  The SAP error message "U310 Account statement transfer terminated" typically occurs during the process of transferring account statements, often in the context of bank statement processing or electronic bank reconciliation. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  Data Format Issues: The account statement file may not be in the expected format or may contain invalid data.
  Configuration Errors: Incorrect configuration settings in the bank communication settings or in the house bank master data.
  Missing or Incorrect Mapping: The mapping between the bank statement fields and the SAP fields may be incorrect or incomplete.
  Authorization Issues: The user may not have the necessary authorizations to perform the account statement transfer.
  Technical Issues: System errors, such as database issues or problems with the application server, can also lead to this error.
  
  Solutions:
  
  Check Data Format: Ensure that the account statement file adheres to the required format (e.g., MT940, BAI, etc.) and that all necessary fields are populated correctly.
  Review Configuration: Verify the configuration settings in the SAP system for bank communication. Check the settings in transaction codes like OBPM1 (for house bank) and OBAL (for bank statement processing).
  Validate Mapping: Ensure that the mapping of fields between the bank statement and SAP is correctly set up. This can be checked in the configuration settings for electronic bank statement processing.
  User Authorizations: Check if the user has the necessary authorizations to execute the account statement transfer. This can be done by reviewing the user roles and authorizations in transaction SU01.
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the transfer process.
  System Health Check: If the issue persists, perform a system health check to identify any underlying technical issues that may be affecting the transfer process.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FF67: For manual bank statement upload.
  FEBA: For processing electronic bank statements.
  OBPM1: For house bank configuration.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to the error.
  Documentation: Review SAP documentation on electronic bank statement processing for best practices and troubleshooting tips.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.