How To Fix TZS1014 - Reference time zone must be set

SAP Error Message - Details

• Message type: E = Error

• Message class: TZS1 - Time Zone Support

• Message number: 014

• Message text: Reference time zone must be set

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TZS1014 - Reference time zone must be set ?

  The SAP error message TZS1014, which states "Reference time zone must be set," typically occurs when there is an issue with the configuration of time zones in the SAP system. This error is often encountered in scenarios involving time zone management, such as when dealing with date and time fields in applications that require time zone information.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Time Zone Configuration: The reference time zone has not been defined in the system settings.
  Incorrect User Profile Settings: The user profile may not have a valid time zone assigned.
  Missing or Incorrect Time Zone Data: The time zone data may be incomplete or incorrectly configured in the system.
  
  Solution:
  To resolve the TZS1014 error, you can follow these steps:
  
  
  Check Time Zone Configuration:
  
  Go to the transaction code TZON or SPRO (SAP Reference IMG).
  Navigate to Cross-Application Components > Time Zones > Define Time Zones.
  Ensure that the required time zones are defined and correctly configured.
  
  
  
  Set User Profile Time Zone:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is encountering the error.
  Check the Defaults tab and ensure that a valid time zone is set for the user.
  
  
  
  Check System Settings:
  
  Ensure that the system settings for time zones are correctly configured.
  You can also check the system's time zone settings in the transaction code RZ10 (Profile Parameter Maintenance) to ensure that the time zone parameters are correctly set.
  
  
  
  Update Time Zone Data:
  
  If the time zone data is outdated or missing, consider updating it. You can do this through the SAP Support Portal or by applying the latest support packages.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to time zone management for any specific instructions or updates that may be relevant to your version of SAP.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Time Zone Management: Familiarize yourself with how SAP handles time zones, especially if your organization operates in multiple time zones.
  User Training: Ensure that users are trained on how to set their time zone preferences in their user profiles.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.