How To Fix TWBHS535 - The MS Word document "TESTREPORT.DOC" cannot be opened

SAP Error Message - Details

• Message type: E = Error

• Message class: TWBHS - Test Workbench messages

• Message number: 535

• Message text: The MS Word document "TESTREPORT.DOC" cannot be opened

What causes this issue?

The MS Word document "TESTREPORT.DOC" cannot be opened.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Open the MS Word document "TESTREPORT.DOC" and execute the macro
"SAP_CREATE_TESTREPORT".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TWBHS535 - The MS Word document "TESTREPORT.DOC" cannot be opened ?

  The SAP error message TWBHS535 indicates that there is an issue with opening a Microsoft Word document, in this case, "TESTREPORT.DOC". This error can occur for several reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  File Path Issues: The file may not be located in the specified directory, or the path may be incorrect.
  File Permissions: The user may not have the necessary permissions to access the file.
  File Corruption: The document itself may be corrupted or damaged.
  MS Word Configuration: There may be issues with the Microsoft Word installation or configuration on the user's machine.
  SAP Configuration: The SAP system may not be properly configured to interface with MS Word.
  File Format Issues: The document may be in a format that is not supported by the version of MS Word being used.
  
  Solutions:
  
  Check File Path: Verify that the file path specified in SAP is correct and that the file "TESTREPORT.DOC" exists in that location.
  Check Permissions: Ensure that the user has the necessary permissions to access the file. This may involve checking file system permissions or SAP authorizations.
  Open the File Manually: Try to open the document directly in MS Word to check if it is corrupted. If it opens, save it again to a new file.
  Repair MS Word: If there are issues with MS Word, consider repairing the installation through the Control Panel or reinstalling it.
  Check SAP Settings: Ensure that the SAP system is correctly configured to work with MS Word. This may involve checking settings in transaction codes like SO10 (for text objects) or other relevant configurations.
  Update MS Word: Ensure that you are using a compatible and updated version of MS Word that can handle the document format.
  Check for Add-ins: Sometimes, third-party add-ins in MS Word can cause issues. Try disabling them to see if it resolves the problem.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to TWBHS535. SAP frequently updates its knowledge base with solutions for common errors.
  Documentation: Refer to the SAP documentation for the specific module you are using to see if there are any additional configuration steps required for document handling.
  Support: If the issue persists, consider reaching out to your SAP support team or Microsoft support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the TWBHS535 error message in SAP.