How To Fix TWBH001 - User does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: TWBH - Hierarchy maintenance messages

• Message number: 001

• Message text: User does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TWBH001 - User does not exist ?

  The SAP error message TWBH001, which states "User does not exist," typically occurs when a user attempts to log in or access a transaction in SAP, but the system cannot find the specified user in its database. This can happen for several reasons. Below are the common causes, potential solutions, and related information for this error:
  Causes:
  
  User Not Created: The user has not been created in the SAP system.
  User Deactivation: The user account may have been deactivated or locked.
  Incorrect User ID: The user ID entered may be incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to access the system or specific transactions.
  Client-Specific Issues: The user may exist in a different client within the SAP system, and the user is trying to log in to a client where the user does not exist.
  Database Issues: There may be issues with the database or user master data.
  
  Solutions:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user exists in the system. If the user does not exist, you will need to create a new user.
  
  
  
  Create User:
  
  If the user does not exist, create a new user using transaction code SU01. Ensure that you fill in all required fields and assign appropriate roles and authorizations.
  
  
  
  Unlock User:
  
  If the user account is locked, you can unlock it using transaction code SU01. Check the "Lock" status and unlock the user if necessary.
  
  
  
  Verify User ID:
  
  Double-check the user ID for any typos or errors. Ensure that the correct user ID is being used.
  
  
  
  Check Client:
  
  Ensure that the user is trying to log in to the correct client. Users are client-specific in SAP, so they must log in to the client where their user account is set up.
  
  
  
  Authorization Check:
  
  If the user exists but still cannot log in, check the user's authorizations. Use transaction code SU53 to analyze authorization issues after a failed login attempt.
  
  
  
  Consult Basis Team:
  
  If the issue persists, consult your SAP Basis team for further investigation. They can check for any underlying database issues or system configurations that may be causing the problem.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SU10: Mass User Maintenance
  
  
  User Roles and Profiles: Ensure that the user has the necessary roles and profiles assigned to perform their tasks.
  SAP Notes: Check SAP Notes for any known issues or patches related to user management and authentication.
  
  By following these steps, you should be able to resolve the TWBH001 error and ensure that the user can access the SAP system as needed.