How To Fix TU823 - The start date of the payment scheme is earlier than the move-in date

TU823 - Overview

• Message type: E = Error

• Message class: TU - Billing/Scheduling/Budget Billing

• Message number: 823

• Message text: The start date of the payment scheme is earlier than the move-in date

What causes this issue?

The start date of the payment plan for contract &V1& (start year: &V2&,
start month: &V3&) is earlier than the move-in date &V4&.

System Response

You cannot create the payment plan.

How to fix this error?

Change the start year and month so that the start date of the payment
plan is earlier than the move-in date.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

TU823 - Details

• The SAP error message TU823 indicates that there is a conflict between the start date of a payment scheme and the move-in date for a customer or contract. This typically occurs in the context of utilities or billing processes where a customer is being set up for service.
  
  Cause:
  The error arises when the payment scheme (which defines how and when payments are to be made) is set to start before the actual move-in date of the customer. In other words, the system is trying to apply a payment plan that is not valid because the customer has not yet moved in or started receiving services.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Move-In Date: Verify the move-in date for the customer or contract. Ensure that it is correctly entered in the system.
  
  
  Adjust Payment Scheme Start Date: Modify the start date of the payment scheme to be on or after