How To Fix TU823 - The start date of the payment scheme is earlier than the move-in date

SAP Error Message - Details

• Message type: E = Error

• Message class: TU - Billing/Scheduling/Budget Billing

• Message number: 823

• Message text: The start date of the payment scheme is earlier than the move-in date

What causes this issue?

The start date of the payment plan for contract &V1& (start year: &V2&,
start month: &V3&) is earlier than the move-in date &V4&.

System Response

You cannot create the payment plan.

How to fix this error?

Change the start year and month so that the start date of the payment
plan is earlier than the move-in date.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TU823 - The start date of the payment scheme is earlier than the move-in date ?

  The SAP error message TU823 indicates that there is a conflict between the start date of a payment scheme and the move-in date for a customer or contract. This typically occurs in the context of utilities or billing processes where a customer is being set up for service.
  Cause:
  The error arises when the payment scheme (which defines how and when payments are to be made) is set to start before the actual move-in date of the customer. In other words, the system is trying to apply a payment plan that is not valid because the customer has not yet moved in or started receiving services.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Move-In Date: Verify the move-in date for the customer or contract. Ensure that it is correctly entered in the system.
  
  
  Adjust Payment Scheme Start Date: Modify the start date of the payment scheme to be on or after the move-in date. This can usually be done in the payment scheme configuration or customer account settings.
  
  
  Review Contract Details: Ensure that all contract details are correctly set up, including the start and end dates of services, billing cycles, and any other relevant information.
  
  
  Consult Documentation: If you are unsure how to make these changes, refer to the SAP documentation or user manuals specific to your version of SAP. 
  
  
  Contact Support: If the issue persists after making the necessary adjustments, consider reaching out to your SAP support team or consulting with a technical expert who can provide further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to customer contracts, billing, and payment schemes (e.g., EA00, EABO, EABP).
  Configuration Settings: Review the configuration settings for payment schemes in the SAP system to ensure they align with business rules and practices.
  User Roles and Permissions: Ensure that you have the necessary permissions to make changes to customer accounts and payment schemes.
  
  By following these steps, you should be able to resolve the TU823 error and ensure that the payment scheme aligns correctly with the customer's move-in date.