How To Fix TU756 - Item due date &1 cannot be unlockded due to outsorted document

SAP Error Message - Details

• Message type: E = Error

• Message class: TU - Billing/Scheduling/Budget Billing

• Message number: 756

• Message text: Item due date &1 cannot be unlockded due to outsorted document

What causes this issue?

The item for due date &V1& cannot be unlocked because a document that
has been outsorted in invoicing exists.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TU756 - Item due date &1 cannot be unlockded due to outsorted document ?

  The SAP error message TU756 indicates that an item due date cannot be unlocked because it is associated with an outsorted document. This typically occurs in the context of transportation management or logistics, where certain documents or items are locked due to specific conditions or statuses.
  Cause:
  
  Outsorted Document: The item is linked to a document that has been outsorted, meaning it has been flagged for some reason (e.g., it may require special handling, approval, or is in a different processing state).
  Status Issues: The document may be in a status that prevents changes, such as being in a completed or closed state.
  Dependencies: There may be dependencies on other documents or processes that need to be resolved before the item can be unlocked.
  
  Solution:
  
  Check Document Status: Review the status of the outsorted document. If it is in a status that prevents changes, you may need to change its status or resolve any issues associated with it.
  Unlocking Process: If you have the necessary permissions, you may be able to unlock the item through the appropriate transaction code or menu path in SAP. This often involves navigating to the document in question and changing its status.
  Consult with Team: If you are unsure about how to proceed, consult with your SAP support team or a colleague who has experience with the specific module you are working in. They may have insights into why the document is outsorted and how to address it.
  Review Configuration: In some cases, the issue may be related to configuration settings in SAP. If you have access, review the configuration for the relevant module to ensure that it is set up correctly.
  SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate to the document or item in question (e.g., VL03N for displaying delivery documents, or VT03N for displaying transport documents).
  User Permissions: Ensure that you have the necessary permissions to make changes to the document or item. If not, you may need to escalate the issue to someone with the appropriate access.
  Documentation: Review any internal documentation or guidelines your organization has regarding handling outsorted documents or unlocking items in SAP.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.