How To Fix TU680 - OSB &1 for installation differs from OSB &2 in contract

SAP Error Message - Details

• Message type: E = Error

• Message class: TU - Billing/Scheduling/Budget Billing

• Message number: 680

• Message text: OSB &1 for installation differs from OSB &2 in contract

What causes this issue?

The on-site billing group of the installation is different to the
on-site billing group in the contract.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TU680 - OSB &1 for installation differs from OSB &2 in contract ?

  The SAP error message TU680 indicates a discrepancy between the installation location and the contract in the context of transportation and logistics. Specifically, it suggests that the installation location (OSB &1) does not match the installation location defined in the contract (OSB &2). This error typically arises during processes such as sales order processing, delivery, or billing when the system checks for consistency between the installation location and the contract.
  Cause:
  
  Mismatch of Installation Locations: The installation location specified in the transaction does not match the installation location defined in the related contract.
  Incorrect Contract Reference: The contract being referenced may not be the correct one for the installation location being used.
  Data Entry Errors: Manual entry errors when inputting installation locations or contract details.
  Changes in Master Data: Changes in the master data (like customer or contract details) that have not been updated in all relevant areas.
  
  Solution:
  
  Verify Installation Locations: Check the installation location in the transaction and compare it with the installation location defined in the contract. Ensure they match.
  Update Contract or Transaction: If the installation location in the contract is incorrect, update the contract to reflect the correct installation location. Alternatively, if the transaction is incorrect, adjust the installation location in the transaction to match the contract.
  Check Contract Validity: Ensure that the contract is valid and active for the specified installation location.
  Review Master Data: Check the master data for the customer and installation location to ensure that all relevant information is accurate and up-to-date.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) to check the details of the sales order and related contracts.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and modify contracts and installation locations.
  Testing: After making changes, perform tests to ensure that the error does not recur and that the system behaves as expected.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module.