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How To Fix TU502 - Cannot determine payment plan procedure


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TU - Billing/Scheduling/Budget Billing

  • Message number: 502

  • Message text: Cannot determine payment plan procedure

  • Show details Hide details
  • What causes this issue?

    You have tried to create a payment plan for contract &V1&. This is not
    possible because you have not entered a payment plan category in the
    contract nor on the initial screen for transaction EK92 (simulation for
    payment plan).

    System Response

    INCLUDE ISU_VERARB OBJECT DOKU ID TX

    How to fix this error?

    You have the following options:
    Enter a payment plan category in initial screen of transaction EK92.
    Enter a payment plan category in the contract &V1& data.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TU502 - Cannot determine payment plan procedure ?

    The SAP error message TU502, which states "Cannot determine payment plan procedure," typically occurs in the context of payment plans or installment payments in SAP. This error can arise due to various reasons related to configuration or data issues. Here’s a breakdown of the potential causes, solutions, and related information:

    Causes:

    1. Missing Configuration: The payment plan procedure may not be configured correctly in the system. This could include missing entries in the relevant customizing tables.
    2. Incorrect Master Data: The customer or vendor master data may not have the necessary settings for payment plans.
    3. Payment Plan Type Not Defined: The specific payment plan type being used may not be defined in the system.
    4. Inconsistent Data: There may be inconsistencies in the data related to the payment plan, such as missing or incorrect entries in the payment plan configuration.
    5. Authorization Issues: The user may not have the necessary authorizations to access or modify payment plan procedures.

    Solutions:

    1. Check Configuration:

      • Go to the SAP Customizing Implementation Guide (SPRO) and navigate to the relevant section for payment plans.
      • Ensure that the payment plan procedure is defined and correctly configured.
      • Verify that all necessary parameters and settings are in place.
    2. Review Master Data:

      • Check the customer or vendor master data to ensure that the payment plan settings are correctly maintained.
      • Ensure that the payment plan type is assigned to the relevant master records.
    3. Define Payment Plan Type:

      • If the payment plan type is not defined, you may need to create it in the system.
      • Ensure that all required fields are filled out correctly.
    4. Data Consistency Check:

      • Run consistency checks on the payment plan data to identify any discrepancies.
      • Correct any inconsistencies found in the data.
    5. Authorization Check:

      • Verify that the user encountering the error has the necessary authorizations to access and modify payment plan procedures.
      • If needed, consult with your SAP security team to adjust user roles and permissions.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE11 for data dictionary, and SE16 for table data viewing.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation related to payment plans and installment payments for best practices and configuration guidelines.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

    • Do you have any question about this error?


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