How To Fix TU383 - Meter reading orders with different contract portion already exist

SAP Error Message - Details

• Message type: E = Error

• Message class: TU - Billing/Scheduling/Budget Billing

• Message number: 383

• Message text: Meter reading orders with different contract portion already exist

What causes this issue?

Meter reading orders already exist for alternative portion &v1& in
contract &v2&.
You cannot delete the alternative portion.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Delete the meter reading orders for portion &v1&
Delete the alternative portion in contract &v2&
Create new meter reading orders

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TU383 - Meter reading orders with different contract portion already exist ?

  The SAP error message TU383 indicates that there are meter reading orders associated with different contract portions that already exist for a particular contract. This typically occurs in the context of utilities management, where meter readings are linked to specific contracts or contract portions.
  Cause:
  
  Multiple Contract Portions: The error arises when there are multiple contract portions for a single contract, and the system detects that there are already existing meter reading orders for those portions.
  Duplicate Entries: It may also occur if there are attempts to create meter reading orders that overlap with existing ones, leading to conflicts in the data.
  Incorrect Configuration: Sometimes, the configuration settings in the SAP system regarding contract portions and meter readings may not be set up correctly.
  
  Solution:
  
  Check Existing Meter Reading Orders: Review the existing meter reading orders for the contract in question. You can do this by navigating to the relevant transaction codes (e.g., EL31 for meter reading orders) and checking for any existing entries.
  Delete or Modify Conflicting Orders: If you find conflicting meter reading orders, you may need to delete or modify them to resolve the conflict. Ensure that the orders are not needed before deletion.
  Create New Orders for Different Portions: If you need to create new meter reading orders for different contract portions, ensure that they do not overlap with existing orders. You may need to create them for different time periods or ensure they are for different contract portions.
  Consult Configuration Settings: If the issue persists, consult with your SAP configuration team to ensure that the settings related to contract portions and meter readings are correctly configured.
  Use Transaction Codes: Utilize transaction codes like EL31 (for meter reading orders) and EL30 (for meter reading documents) to manage and review the meter readings effectively.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to SAP documentation on utilities management and meter reading processes for a deeper understanding of how contract portions and meter readings interact.
  User Forums: Engage with SAP user forums or communities where similar issues may have been discussed, and solutions shared by other users.
  
  By following these steps, you should be able to resolve the TU383 error and manage your meter reading orders effectively.